Thank you for shopping with Collectors Madness. We are committed to delivering your order as quickly and securely as possible.
Orders are processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Estimated delivery times are as follows:
Domestic: 7–10 business days
International Orders: 11–15 business days
Please note that delivery times are estimates and may vary due to weather conditions, customs processing, holidays.
Shipping charges are calculated at checkout based on your location and the selected shipping method.
From time to time, we may offer free shipping promotions on qualifying orders.
Once your order has been dispatched, you will receive a tracking number via email so you can monitor the progress of your shipment.
Please allow up to 48 hours for tracking information to become active.
Customers are responsible for providing accurate shipping information at checkout.
Collector's Madness is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.
If your package arrives damaged, please contact us within 7 days of delivery.
To help us process your claim quickly, please include your order number along with clear photos of the damaged package and the item received.
International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.
If you have any questions regarding shipping, please contact us:
Email: support@collectiblemadness.store
Address:
703 Auburn Ridge Way
Riverdale, GA 30296